Never miss a call by using a remote answering service for your business. From having an after-hours virtual receptionist to ensuring overflow calls are taken care of, our virtual receptionist service is the perfect solution for answering your business's important calls 24/7. Remote answering service from Answering Advantage provides clients with immediate human interaction and can save you money without needing a full-time, in-house receptionist.
Features of Virtual Receptionist Service
A professional virtual receptionist service provides top features while fitting within your budget and saving you the time and hassle of finding a full-time receptionist for your company. Answering Advantage's remote receptionist service costs about 20% less than hiring someone physically in your office to answer calls.
Call Answering & Forwarding
For after-hour calls, a virtual receptionist ensures your clients are cared for by immediately talking to a human. Our professionals will help the caller or forward the call to the right employees to assist. With our remote answering service, we never call in sick and will provide your clients with the professionalism they expect.
Appointment Scheduling & Calendar Management
Appointment changes and scheduling are major components of medical offices and other professional services. Our staff handles setting up appointments, rescheduling, and cancelations so you can focus on providing excellent care to your customers. We also ensure your calendar is up-to-date so you can best manage your day and week.
Message-Taking & Handling
Our remote receptionist service meticulously takes messages from callers and ensures the right person receives them for timely response times. Our after-hours virtual receptionist service answers calls after business hours and takes messages to ensure your clients' concerns are addressed immediately. Messages taken by virtual receptionists are delivered via methods you choose: phone, text, email, or fax.
Multilingual Support & Personalized Greetings
Working as an extension of your business, we treat callers the same way you would to provide the best customer service possible. You choose the greetings our employees use to answer calls, from overflow calls during busy times to after-hour calls. We provide your clients with friendly, multilingual support.
Benefits of Virtual Receptionist Service
Remote answering services offer many benefits for your business and allow you to focus on growing your business without worrying about missed calls or needing to check voicemails routinely.
Improved Customer Service & Satisfaction
With callers connected with a live human immediately, it results in less frustration in dealing with automated messages. We're committed to keeping customers happy and strive to provide callers with the best customer service by addressing concerns and questions 24/7.
Cost-Effective Alternative to Hiring an In-House Receptionist
An in-house receptionist can cut your budget, and the hiring process can cut into your time helping clients. Remote answering services offer a cost-effective alternative to in-house receptionists by costing around 20% less than having someone physically in your office.
24/7 Availability & Support for Businesses
In-house receptionists only answer calls during business hours, which can lead to important missed calls or a long list of voicemails to transcribe. Our 24/7 virtual receptionist service ensures you never miss an important call, and your clients never worry about waiting when questions or concerns arise.
Enhanced Professionalism & Brand Image
The way you answer the phone reflects on your business. A remote answering service ensures clients and potential clients receive consistent, professional human connections every time. This level of professionalism can enhance your brand image and leave a positive, lasting impression on callers.
Elevate Your Customer Service with Answering Advantage's Virtual Receptionist Service
As a trusted answering service throughout the United States, Answering Advantage can help improve customer service with our virtual receptionist service. Our remote answering service ensures you never miss a call and that your clients and potential clients receive the level of service they deserve. Contact us to learn more about the advantages of using Answering Advantage's after-hours virtual receptionist and remote answering service.