About Us

Answering Advantage is a woman-owned business that began in 1997. The company is located in Memphis, TN and provides answering and call center services to customers in Memphis, the Mid-South

Client Testimonials

I wanted to take a minute and send you a note regarding your service to us. We have been extremely pleased with the service that you have given us. I

~ Steve Harvey LEED AP

H M Heckle & Co. has been in the multi family management business for over twenty three years in the Memphis area. Over this time our properties h

~ Maney Heckle

Please accept our grateful thanks for your outstanding professionalism and care you show to Memphis Gastroenterology Group while covering as our answe

~ Angie B. Wilson
Our Team
Susan Mealer
Susan Mealer Owner & CEO
Adrianna Bogard
Adrianna Bogard Call Center Manager
TIffany Vinson
TIffany Vinson Senior Supervisor/Programmer
Rick Mercer
Rick Mercer Team Lead
Mark McNeal
Mark McNeal Supervisor
Request a Quote

Please contact us to learn how we are the answer you have been looking for in call center solutions! Thank you for your interest in Answering Advantage for your telephone answering service and call center needs. Please help us learn more about you and your business by completing the information below. We will review your details, and contact you soon to discuss how we can best assist you.


If you are enthusiastic about providing excellent customer service and want to work with an awesome team, please complete our application process. You must be able to type a minimum of 35 words per minute and have excellent communication and reading comprehension skills. Most importantly, you must have the ability to consider the caller first in every aspect of every call. For your application to

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