Built From Scratch
Answering Advantage is a woman-owned business that began in 1997. The company is located in Memphis, TN and provides answering, call center, and back office services to customers throughout the United States.
Our initial goal, to provide a different, better answering service experience, is now a reality and is applied to every call. We were so committed to that goal that we started the company from “scratch,” a practice that continues to be uncommon in this industry.
H M Heckle & Co. has been in the multi family management business for over twenty three years in the Memphis area. Over this time our properties have used a variety of local and out of town answering services with mixed reviews.
In the last few years we have turned to Answering Advantage exclusively and have experienced excellent results! Answering Advantage has been able to effectively adapt to a wide range of ever changing criteria when it has come to our diverse portfolio. Their responsive service and successful on time communication skills have been second to none.
I can highly recommend Answering Advantage as your answering service of choice in staying on top of the daily challenges of business communications.
Maney Heckle Jr.
President, H M Heckle & Co.
I wanted to take a minute and send you a note regarding your service to us. We have been extremely pleased with the service that you have given us. I have been in the service business for almost 30 years and I am so glad to have finally found a competent, professional answering service. It is nice not to have to worry each night and weekend if your answering service is going to perform. I think I speak for all of us at Soefker Services, LLC, thanks for a job well done!
LEED AP, Soefker Services, LLC
Please accept our grateful thanks for your outstanding professionalism and care you show to Memphis Gastroenterology Group while covering as our answering service. We also appreciate the great skill and professionalism of your staff.
We are happy to recommend your services with the same confidence in the quality, care and professionalism we receive. It is a pleasure working with you!
Angie B. Wilson
C.M.P.E., Administrator, Memphis Gastroenterology Group, P.C
Join Our team
If you are enthusiastic about providing excellent customer service and want to work with an awesome team, please consider a career with Answering Advantage.