http://www.answeringadvantage.com/rss.xml.php/ Commercial Answering and Telephone Services Fri, 30 Jul 2010 08:14:01 -0500 en-us http://www.answeringadvantage.comblog-article.php?Flood-Victims-Need-Your-Assistance-13 Tue, 04 May 2010 00:00:00 -0500 http://www.answeringadvantage.comblog-article.php?Flood-Victims-Need-Your-Assistance-13 http://www.answeringadvantage.comblog-article.php?Who-s-Answering-Your-calls-March-Spotlight-12 Meet Answering Advantage Team Members Wed, 24 Mar 2010 00:00:00 -0500 http://www.answeringadvantage.comblog-article.php?Who-s-Answering-Your-calls-March-Spotlight-12 http://www.answeringadvantage.comblog-article.php?Destined-for-Extinction-11 It's all about the touch. Tue, 09 Feb 2010 00:00:00 -0600 http://www.answeringadvantage.comblog-article.php?Destined-for-Extinction-11 http://www.answeringadvantage.comblog-article.php?Who-s-Answering-Your-Calls-January-Spotlights-10 Meet 2 Answering Advantage Team Members Wed, 27 Jan 2010 00:00:00 -0600 http://www.answeringadvantage.comblog-article.php?Who-s-Answering-Your-Calls-January-Spotlights-10 http://www.answeringadvantage.comblog-article.php?Being-Kind-to-Your-Customers-by-Ed-Horrell-9 Mon, 04 Jan 2010 00:00:00 -0600 http://www.answeringadvantage.comblog-article.php?Being-Kind-to-Your-Customers-by-Ed-Horrell-9 http://www.answeringadvantage.comblog-article.php?Who-s-Answering-Your-Calls-December-Spotlights-8 Meet 2 Answering Advantage Team Members Wed, 09 Dec 2009 00:00:00 -0600 http://www.answeringadvantage.comblog-article.php?Who-s-Answering-Your-Calls-December-Spotlights-8 http://www.answeringadvantage.comblog-article.php?Our-Industry-Awards-1 Answering Advantage is the only answering service in the city of Memphis and the Mid-South to have earned a national award of excellence in 2004, 2006, 2007, 2008 and 2009 for outstanding customer service from the Association of Teleservices International. Wed, 29 Jul 2009 00:00:00 -0500 http://www.answeringadvantage.comblog-article.php?Our-Industry-Awards-1 http://www.answeringadvantage.comblog-article.php?The-Real-Thing-6 Being the owner of an answering service, I feel like I may be more aware of what I receive, or don’t receive, when it comes to customer service. I know we all want it and that most talk about the bad instead of the good. What a shame – we all know positive reinforcement further encourages good behavior. I try hard to let someone know, with the specifics, when I’ve received great customer service. Do you let someone know when you’ve had a positive experience? Fri, 13 Nov 2009 00:00:00 -0600 http://www.answeringadvantage.comblog-article.php?The-Real-Thing-6 http://www.answeringadvantage.comblog-article.php?Call-Forwarding-5 Did you know that the Call Forwarding Feature is a service provided by your telephone company, not your answering service? Mon, 09 Nov 2009 00:00:00 -0600 http://www.answeringadvantage.comblog-article.php?Call-Forwarding-5 http://www.answeringadvantage.comblog-article.php?Everything-Old-is-New-Again-3 I am thrilled to launch Answering Advantage’s new website, www.answeringadvantage.com, same address, different look. Many who previewed it responded that it was “easy to navigate” and that it felt “fresh.” Fri, 06 Nov 2009 00:00:00 -0600 http://www.answeringadvantage.comblog-article.php?Everything-Old-is-New-Again-3 http://www.answeringadvantage.comblog-article.php?National-Trade-Association-on-The-Hill-4 On Tuesday, November 3, members of the Association of Teleservices International (of which Answering Advantage is a member), “walked the Hill” to speak with elected officials about the proposed changes to the FUSF (http://bit.ly/4pMHHC ) and how these changes will affect our industry. A total of 51 meetings were made! Mon, 09 Nov 2009 00:00:00 -0600 http://www.answeringadvantage.comblog-article.php?National-Trade-Association-on-The-Hill-4