Private Policy

Answering Advantage is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Answering Advantage website and governs data collection and usage. By using the Answering Advantage website, you consent to the data practices described in this statement.

Collection of your Personal Information

Answering Advantage collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Answering Advantage also collects anonymous demographic information, which is not unique to you, such as your ZIP code, and age.

There is also information about your computer hardware and software that is automatically collected by Answering Advantage. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Answering Advantage for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Answering Advantage website.

Answering Advantage encourages you to review the privacy statements of websites you choose to link to from Answering Advantage so that you can understand how those websites collect, use and share your information. Answering Advantage is not responsible for the privacy statements or other content on websites outside of the Answering Advantage.

Use of your Personal Information

Answering Advantage collects and uses your personal information to operate the Answering Advantage website and deliver the services you have requested. Answering Advantage also uses your personally identifiable information to inform you of other products or services available from Answering Advantage and its affiliates. Answering Advantage may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Answering Advantage does not sell, rent or lease its customer lists to third parties. Answering Advantage may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Answering Advantage may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Answering Advantage, and they are required to maintain the confidentiality of your information.

Answering Advantage does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Answering Advantage keeps track of the websites and pages our customers visit within Answering Advantage, in order to determine what Answering Advantage services are the most popular. This data is used to deliver customized content and advertising within Answering Advantage to customers whose behavior indicates that they are interested in a particular subject area.

Answering Advantage websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Answering Advantage or the site; (b) protect and defend the rights or property of Answering Advantage; and, (c) act under exigent circumstances to protect the personal safety of users of Answering Advantage, or the public.

Use of Cookies

The Answering Advantage website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Answering Advantage pages, or register with Answering Advantage site or services, a cookie helps Answering Advantage to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Answering Advantage website, the information you previously provided can be retrieved, so you can easily use the Answering Advantage features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Answering Advantage services or websites you visit.

Security of your Personal Information

Answering Advantage secures your personal information from unauthorized access, use or disclosure. Answering Advantage secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Answering Advantage will occasionally update this Statement of Privacy to reflect company and customer feedback. Answering Advantage encourages you to periodically review this Statement to be informed of how Answering Advantage is protecting your information.

Contact Information

Answering Advantage welcomes your comments regarding this Statement of Privacy. If you believe that Answering Advantage has not adhered to this Statement, please contact Answering Advantage at 888-867-0769. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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"I wanted to take a minute and send you a note regarding your service to us. We have been extremely pleased with the service that you have given us. I have been in the service business for almost 30 years and I am so glad to have finally found a competent, professional answering service. It is nice not to have to worry each night and weekend if your answering... ~Steve Harvey LEED AP, Soefker Services, LLC

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