Answering Advantage Blog
Destined for Extinction?
Tue, Feb 9th, 2010 || Listed in: General
It's all about the touch.
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The Real Thing
Fri, Nov 13th, 2009 || Listed in: General
Being the owner of an answering service, I feel like I may be more aware of what I receive, or don’t receive, when it comes to customer service. I know we all want it and that most talk about the bad instead of the good. What a shame – we all know positive reinforcement further encourages good behavior. I try hard to let someone know, with the specifics, when I’ve received great customer service. Do you let someone know when you’ve had a positive experience?
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